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Frequently Asked Questions
What is your hourly rate?
Our Hourly rate is discussed after assessments. To get more clarity of rates please call us at 425-440-2727.
Is your company insured and licensed?
Yes, we are fully insured and licensed company.
Are your Caregivers screened?
Yes, our Caregivers are screened and licensed by the State.
How can I start services with you?
Fill an Intake Form and submit on our website. We will get in touch with you shortly.
How do you hire your caregivers?
Our hiring process is a team effort, and is the most demanding in the industry. We screen our caregivers to confirm the high standards for which Happy Quest Home Care is known. After certification and past training verifications, as well as reference checks, we collaborate to determine the most dependable, trustworthy and compassionate caregivers. A select few are then subject to rigorous interviews and testing, and only the top applicants are invited to join the Happy Quest Home Care team. They become licensed, bonded and insured employees of our agency — rather than contractors — which builds loyalty. In addition, our care coordinators are passionate about identifying just the right caregiver for your loved one. Please read our Caregiver Hiring page for more details.
Does your agency require a contract?
No. If you are interested in our services we ask that you sign a Home Care Service Agreement which outlines the types of services provided. The consent of care agreement may be canceled with an 48-hours written notice.
Do you provide 24-hour care services?
Yes. In addition to our hourly, overnight and other shifts, we also provide 24-hour care. 24-hour care can be provided 24x7x365.
Can I hire my caregiver directly?
If you hire our caregivers directly, there will be a penalty.
Are you a franchise?
No. Franchise owners pay high fees to own a franchise. At Happy Quest Home Care we are independently owned and invest our earnings into our caregiver wages and training. Additionally, our clients have more access to our on-call staff 24 hours a day, 7 days a week.