Safe AI Use Policy for Our Home Health Care Website

Happy Quest Home Care

Effective Date: July 9, 2026

Our website includes an AI‑powered assistant designed to help visitors find information quickly. To keep everyone safe and informed, we follow these guidelines:

1. The AI assistant does not provide medical advice

The AI assistant is for general informational purposes only.
It cannot diagnose, treat, or recommend medical care.
Nothing it says should be used as a substitute for professional medical advice from a licensed provider.

2. Information may not always be complete or accurate

The AI assistant may occasionally misunderstand questions or provide incomplete answers.
All information should be verified with our staff before making care decisions.

3. For personal or urgent care needs, contact us directly

If you have questions about care services, eligibility, scheduling, or urgent concerns, please call our office.
Do not rely on the AI assistant for time‑sensitive or health‑related decisions.

4. The AI assistant only uses information from our website

Responses are based on the content we publish publicly.
It does not access private health information or client records.

5. No personal health information should be entered

Please do not share medical details, diagnoses, medications, or private information in the chat.
If you need to discuss personal care needs, contact our team directly.

6. We monitor and update the system for safety

We regularly review the AI assistant’s behavior and update our content and safeguards to ensure accuracy, privacy, and compliance with industry standards.